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Can I import data from my existing (legacy) system?
Yes, the useful data required to set up your system can
be imported from any system which will export in tab- or comma-delimited
format. Key information is:
• Items
As you import items,
the system will also import automatically for you:
Variants and Vendors
• Sales
Transactions.
As you import items, the system will also import automatically
for you:Variants ad Vendors
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Can I import my QuickBooks data file?
Yes … remember to notify Bizfinity before the account
is created so that the datafile can be imported when the new
account is set up.
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How do I set up credit card processing?
BizfinityPro has formed partnerships with CardService International
and VeriSign. Credit Card Manager is included with every BizfinityPro
Suite to provide support for credit card processing. To process
credit cards through your Web store, you will need to apply for
a CardService or VeriSign Internet Merchant Account.
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Does BizfinityPro support PayPal?
Yes, PayPal support is included as standard with BizfinityPro
Web Store Creator. If you wish to receive
payment through PayPal alone, no additional Merchant Account
(credit card processing account) is required.
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What if I need custom integration?
If you would like to connect an existing application with BizfinityPro,
Bizfinity offers a comprehensive API (Application
Program Interface).
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How many users do I get for the BizfinityPro system
itself, and how many for the Web site and store?
Your system can have many users registered. Some users
may be administrators or ‘super-users’ who have access
to everything, and can set acces privileges for others - usually
there is at least one, unless this is a role taken on by your
Web developer or channel partner. User pricing is per concurrent
user. A standard system comes with 2 users, and a system under
Silver SLA is supplied with 5 users as standard. Extra users
can be added in groups of 5.
There is no limit to the number of visitors to your Web site
and store – unless you have large traffic volumes which
breach the bandwidth allocated to you..
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What does it cost to add another Web site to the
same BizfinityPro back end?
Each additional web site attached to the same account
costs $200 per month. Extra web sites are available in blocks
of 5. Web sites can share the same products so you don’t have to update
the information separately – or each web site can have
different products, or just share some items with other sites.
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What type of a multiple-year price
guarantee will you offer for both purchased and available services?
We offer multi-year contracts, which include a price
guarantee. If you wish to sign up for a 24- or 36-month
or longer contract you will be guaranteed fixed pricing for that
entire period.
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What is the scope, location, time, etc. of training?
Training is charged separately and generally takes
place after the system is set up and approved by you. The
initial training lasts 1/2 day and is conducted by a Bizfinity
Channel Partner (generally on-site or at their premises) or by
Bizfinity (generally using a WebEx conference). See Training for
more information. Also, you may decide to visit us in CA for certain
developer training sessions we host from time to time.
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Can I give customers access to see the
history of their orders and current status of each, with
UPS tracking number?
Yes - customers have access to track their orders through the Web
site directly.
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